Sam Hathaway, Author at MoversTech CRM

Sam Hathaway

Business Development Manager, MoversTech CRM

Sam Hathaway

About Sam

Sam Hathaway is a Business Development Manager at MoversTech, where she works directly with moving company owners to present the platform and help them understand how improving sales, dispatching, financials, claims management, and implementing automations to reduce manual work can strengthen day-to-day operations and overall company performance. She regularly reviews live moving-company workflows, from lead intake through job completion.

With a background in sales, customer service, and administrative operations inside the moving industry, Sam brings a practical, real-world perspective. She understands how missed follow-ups, unclear communication, and poor system adoption quietly cost movers revenue and create unnecessary friction with customers.

Sam works closely with movers across local and interstate operations, helping teams identify breakdowns in their processes and guiding them toward clearer workflows and better day-to-day execution. Her focus is on usability, accountability, and whether systems actually support how moving companies operate in the real world.

Expertise

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Sales and business development for moving companies

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Lead follow-up and conversion workflows

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Customer onboarding and retention processes

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Business development for moving companies

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Customer service and claims handling

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CRM adoption and day-to-day usage

Professional Background

Business Development Manager
MoversTech CRM

Works directly with moving companies to improve sales processes, onboarding, and operational consistency through better systems and workflows.

Sales & Customer Success Manager
No Worries Moving, LLC

Managed sales and customer experience operations inside a moving company, handling lead follow-up, estimates, customer onboarding, and claims. Worked closely with operations to resolve service issues and improve communication across the full move lifecycle

Sales Representative & Manager
Out Of The Way Movers, LLC

Handled sales operations, interstate brokered leads, customer onboarding, and claims resolution while supporting daily business operations.

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